This page contains answers to questions that are often asked by people exploring the idea of moving into The Royale. Please feel free to address any specific queries of this nature to us at info@theroyale.ca.
1. Will I have the freedom to do what I want, when I want?
At The Royale, you have the same freedom as you would in a regular apartment building or house. After all, this is your home! There are no restrictions or curfews, and it is completely up to you whether you participate in organized activities. For security reasons, we do ask that you alert us if you plan to be away for any length of time. This gives you - and us - peace of mind.
2. Is the residence safe? Is there 24-hour security?
Absolutely. Our residences offer very tight security, with controlled access and round-the-clock surveillance. Every unit has an emergency call system that will put you in immediate contact with one of our qualified employees at any time of the day or night. In addition to standard security features (sprinkler systems, etc.), most of our residences offer additional amenities such as surveillance cameras and emergency power generators, so you can sleep safe and sound, knowing that you are in excellent hands.
3. Do I have to eat all my meals in the dining room?
Not at all - since the suites are equipped with kitchenettes you can do your own gourmet cooking and enjoy a meal in the comfort of your own suite. However, depending on the options you choose, your rent may already include a certain number of meals. So why not dig in and enjoy!
4. Are the meals varied? What if I feel like a snack?
Our kitchen staff prepares several different complete meals every day, along with a selection of individual and a la carte items. The choices vary according to the season and market availability. Regardless, all meals are freshly prepared, nutritionally balanced and delicious. And if you feel like a little something between meals, you can pick from a vast selection of snack foods in our bistro. Bon appetit.
5. What services are offered in the building and nearby?
The Royale boasts a wide range of services and amenities. On site, you will find most of the necessities, including hair salons, libraries, tuck shop, housekeeping and religious services. The Royale also offers complimentary transportation for excursions, shopping trips and other organized outings. And given that our residence is conveniently located near the Kanata Centrum, you will be in close proximity to most of the services you need, including public transit, places of worship, medical centres, pharmacies, banks, cleaners, travel agencies and a multitude of other businesses. You'll be right in the heart of everything!
6. What happens if I start to have serious health problems? Do I have to move?
Our philosophy is “Aging in Place”. This is your home and we want you to stay for as long as you want or need. The peace of mind for you is that our team of dedicated professional staff are in the building and at your service 24 hours a day. As you age and require support or assistance our Director of Wellness will be there every step of the way. She will work with you and your family to ensure you receive a private and personalized plan of care and our team of RPN’s and PSW’s will ensure you receive the TLC you deserve.
7. Are there organized activities? What kind?
Each residence organizes an array of social, cultural and sports activities, based on the preferences expressed by its residents. In general, there are outings to live shows, residents; tournaments (pool, lawn bowling, etc.), trips and leisure activities such as choral/musical groups, reading clubs, and arts and crafts workshops. And you can even suggest and make arrangements for other pursuits close to your own heart. Whenever possible, The Royale's management will support your initiatives. Be sure to ask for more information.
8. Can my family come for a visit?
You can visit with your family at any time in your apartment or a common room. The Royale also offers reception facilities for family reunions or friendly get-togethers involving larger groups.
9. What kind of people will I be living with?
You will find yourself among an interesting, active group of people who share your values and whose experience and outlook are similar to your own. At The Royale we become a fertile ground for new and rewarding friendships. And you'll be surrounded by a devoted, caring and qualified staff whose cheerful nature and attentiveness to your needs you're sure to appreciate. You will definitely fit right in.
